Where Do We Deliver To?

We deliver to all areas of Dublin.

What Days Do We Deliver?

We deliver flowers Monday – Friday.

What Times Do We Deliver?

Our delivery drivers deliver around Dublin between 9am – 6pm.

When Do I Need To Order Flowers For Same Day Delivery?

Order your flowers by 1pm for same day delivery.

Can I pre-order Flowers?

Yes you can pre-order flowers. In the delivery instructions box specify the day of that given week you would like your flowers to be delivered. And these will go out between 9am - 6pm that day. 

Can I Choose Specific Types of Flowers For My Order?

We offer a different bunch each week, made up of seasonally available flowers so we can’t take specific flower requests. The beauty of this is that you never get the same flowers twice and it makes for easy decision making!

Who Do I Contact If I Have An Issue With My Order?

We want to ensure you’re happy with our flowers and service, so any issues, please contact us at hello@thecrate.ie

What If No One Is Home To Receive The Flowers?

We will firstly try to leave with a neighbour. If no one is in, we will leave the flowers in a concealed area with a water source so your flowers are kept hydrated.

For specific delivery requests, please fill in our special instructions box when putting through your order.

How Do I Know The Flowers Have Been Delivered?

We will email you with a picture of your bunch and a confirmation to let you know your flowers have been delivered to the given address. We will give you the name of the person the flowers have been signed for.